IM
Itumeleng M

1 reviews | Active since Aug 2014

29 Jun 2017, 10:33

Bad service

<p>Vodacom has the worst service I have ever encounter,now my simcard no longer works,because I migrated from prepaid to contact,what the hell must I now do with a simcard that doesnt work,I am upset and really mad and even thinking of cancelling this ****** contract,due to the poor service of the organisation,I spend the whole day on the phone trying to fix your ****** mess.*** am I meant to do NOW </p>

0
Replies (2)
Vodacom
Vodacom's reply29 Jun 2017, 11:09
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply03 Jul 2017, 13:18
Official

Dear Itumeleng

We were unable to make telephonic contact with you regarding your query. Please provide us with an alternate contact number or email address for yourself or feel free to contact us on 082111 and/or *** for any further assistance.

Regards,

RJ