IG
Ivana G

1 reviews | Active since Jun 2017

20 Jun 2017, 11:51

BAD Service

<p>I ahve been trying for 3 months now for someone to collect the wireless modem and a Microsoft office that i did NOT want and in order to refund me for the goods.</p> <p>I have still to speek to someone who can tell me when this collection will take place i have been told that i had to wait for 21 days and that they are so Back logged with collection.</p> <p>this is totaly RIDICULOUS.</p>

0
Replies (3)
Vodacom
Vodacom's reply20 Jun 2017, 11:54
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

IG
Ivana G's update21 Jun 2017, 11:48
Reviewer Update

How long Must we wait for a some one to respond to this report??? as 24 hours have gone by and still noone from VODACOM has tried to contact me.

Vodacom
Vodacom's reply27 Jun 2017, 17:04
Official

Good Day

Kindly respond to the email that was sent to you for further assistance.

Regards

Dominic