BAD SERVICE
<p>I am highly annoyed with the vodacom repairs shop, ( the managers name is Dumi), a couple phone calls and emails were send to him regarding a phone reapair, up to date he has not made the effort in answering one of the phonecalls or email adresses ( I really needed the phones sceen to be fixed before the 14th, as my hubby works overseas) today I contacted him to ask for the owners contact details as this is becoming a problem, he refused toi give me even a email adress. I phoned back a lady answered when I asked she threw do phone down. Can I please get the owners email adress to explain my problem. This screen has already cost 2500.00 now I need to fork out shipping fees which isnt fair, because off arrogant staff not ready emails. if I was told from the word let go my phone wont be ready i would have made another plan. Please Vodacom please help me get this sorted out.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Hi Adriana
Please be advised that feedback has been sent to you via email.
Regards,
RJ
Hi Adriana
Please be advised that feedback has been sent to you via email.
Regards,
RJ
