GZ
Graham` Zeegers

1 reviews | Active since Nov 2014

06 Dec 2016, 19:17

Bad service-***

<p>I have been battling since 3.12.2016 to get answers from vodacom.. They have clearly done network upgrades which has affected the connecivity and smoothness of the network. As i hotspot my phone and use it multiple devices stable internet a must....u cant get through to the call center...promised call backs to no end...i just want a clear explanation as to what they have</p> <p>done and how it can be fixed.</p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply07 Dec 2016, 07:38
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team