JG
Jonathan G

1 reviews | Active since Oct 2019

20 May 2021, 16:00

BAD SERVICE

I had a query regarding the delivery of handset. I logged a ticket with VODACOM support and four days later I still have no response. I am absolutely disgusted with the fact that such a large Corporate can treat their clients with such disrespect. The fact that This Company is of the opinion that it has a share of a Monopoly it can treat clients in this way. No ways Im going to switch networks and Vodacom can take its handset back. I dont care

0
Replies (1)
Vodacom
Vodacom's reply20 May 2021, 18:32
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team