IvdB
Ida van der Burgh
1 reviews | Active since Feb 2011
15 Jan 2024, 10:45
BAD SERVICE
I’ve spoke to Zamo on 29 December 2023, Dean on 12 January 2024. DOCUMENTS FOR EARLY TERMINATION WAS SEND ON 29 NOVEMBER 2023 – this was NOT a pre-paid cancellation. Zamo send the attached documents to your dispute department. On 11 January 2024 I wrote to Hello Peter - Dean phoned me and that the problem will be solve within 3 hours and he will phone me back. To this date and minute, NOBODY PHONED ME BACK!!!!!!!!!!!!!! What do I get - SMS'e that is threatening me.....
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Replies (1)Vodacom's replyOfficial
15 Jan 2024, 12:12 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply15 Jan 2024, 12:12
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
