IvdB
Ida van der Burgh

1 reviews | Active since Feb 2011

15 Jan 2024, 10:45

BAD SERVICE

I’ve spoke to Zamo on 29 December 2023, Dean on 12 January 2024. DOCUMENTS FOR EARLY TERMINATION WAS SEND ON 29 NOVEMBER 2023 – this was NOT a pre-paid cancellation. Zamo send the attached documents to your dispute department. On 11 January 2024 I wrote to Hello Peter - Dean phoned me and that the problem will be solve within 3 hours and he will phone me back. To this date and minute, NOBODY PHONED ME BACK!!!!!!!!!!!!!! What do I get - SMS'e that is threatening me.....

0
Replies (1)
Vodacom
Vodacom's reply15 Jan 2024, 12:12
Official
 Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team