Bad service

Pity HelloPeter does not have a Zero rating! Bought a 15 GB recurring data package on 17 May and have been trying since to have it allocated. Many phone calls and emails later this has still NOT been resolved! Nomzamo Ngqabaza, Michael Mongoabone, Mbali, Judy, Jaylin etc have all been contacted and in the loop without being resolved. Judy at least allocated a partial 6MB for the month of May. Come on guys, this is not difficult!