CS
CHARL S

1 reviews | Active since Jul 2017

21 Aug 2023, 09:20

Bad service

Bought 4 diff roaming data packages in Europe..not 1 worked for the full 7 days and only 1ce after 2 days of spending hours in the same building to use wifi did i get that specific package to work 4 out of 7 days..the rest worked for 2 days or none at all....i lost a lot of time and money not having data and maps for directions...that is just not acceptable..if i knew this was the level of their service i would have bought a local sim..shame on u Vodacom

0
Replies (1)
Vodacom
Vodacom's reply21 Aug 2023, 10:10
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team