CS
CHARL S
1 reviews | Active since Jul 2017
21 Aug 2023, 09:20
Bad service
Bought 4 diff roaming data packages in Europe..not 1 worked for the full 7 days and only 1ce after 2 days of spending hours in the same building to use wifi did i get that specific package to work 4 out of 7 days..the rest worked for 2 days or none at all....i lost a lot of time and money not having data and maps for directions...that is just not acceptable..if i knew this was the level of their service i would have bought a local sim..shame on u Vodacom
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Replies (1)Vodacom's replyOfficial
21 Aug 2023, 10:10Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply21 Aug 2023, 10:10
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
