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SB
Sharlene B

1 reviews | Active since May 2020

03 Jul 2024, 13:06

Bad service

Vodacom barred my calls without any warning and is claiming I owe them an amount... I pay them every month yet they try to debit my money then still add their charges regarding this when I phoned the guy Nicolas working in the call centre he had such a terrible attitude

0
Replies (4)
Vodacom
Vodacom's reply04 Jul 2024, 07:58
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team 

SB
Sharlene B's update04 Jul 2024, 08:08
Reviewer Update
How are they going to contact me when I cannot even receive incoming calls??
SB
Sharlene B's update05 Jul 2024, 12:33
Reviewer Update
Please take note that I do not use the 071 number the number in reference is ***...however I cannot even receive calls as mentioned if you read
SB
Sharlene B's update05 Jul 2024, 12:36
Reviewer Update
If you read my reply it says you guys cannot contact me on the 081 number as you guys barred it that I cannot even get calls