NM
Nkosinathi M

1 reviews | Active since May 2025

15 May 2025, 08:24

Bad service

I have never received a good service at Menlyn Vodacom Repairs. I took my samsung galaxy to get fixed because it was not charging. They put it a new battery, new USB-C and the phone did not read the simcard as they said it needs a new motherboard and the insurance will ne as my phone is under insurance.

They fixed it and i went to collect it. Today i wanted to add a finger print and it says my finger print sensor needs calibration. The new battery is draining so so fast.

We oay the insurance every month but the people who are fixing the phone are not good at their job because they fix something while damaging another thing. This made me to spend more more on transport and i jave already paid access.

I am sire my phone will continue to experience more new problems

0
Replies (1)
Vodacom
Vodacom's reply15 May 2025, 10:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team