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Prudence M
1 reviews | Active since Dec 2017
10 Feb 2023, 11:32
Bad service
I had a contract with vodacom and it expired in June 2022. Since then vodacom doesn't want to cancel my contract. I've called the call centre for months on end but still no luck, they keep on debiting my bank account on a monthly basis.
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Vodacom's replyOfficial
10 Feb 2023, 12:13Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Feb 2023, 12:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team