Bad service

It's very disappointing for such a big business to operate so unprofessional. The last thing you need when you are vulnerable is frustrations from your insurance. I'm insured for R25000, when I make a claim they say I must pay betterment fee of R4300 and an access of R2900 for a cellphone that cost R25000 cash price. That is totally crazy. Vodacom defeats the purpose of having an insurance. I regret doing business with them.