Bad servcie

Hi, I have been trying to cancel my contract For over a month now and every time I call nothing happens. I have called 6 times. Realy sad that Vodacom is doing everything in their power to not help their customers.

Today 29 April I called again and when I asked to speak to a manager I was told they are all in meetings at the same time. Was on hold for over 10 minutes.

In the end, Denzel said his manager is out of his meeting but still can not come to the phone to help me.

Why are you making it so hard for us to cancel at the end of a contract when I am unemployed and the Kicker Is that someone still tried to sell me a new contract instead of canceling the one I am on. How can I pay for a new contract if I am unemployed? Next, I will be in jail because Vodacom sold an unemployed person a contract they can not pay for or bill me for a contract that I have been trying to cancel and then put me in jail. I really don't understand why we can not cancel something that I can not afford.

Please can someone call me and sort this out today.