BAD Servcie

<p>VODACOM - man!!!<br />I paid you guys at 8:15 this morning. <br />When are you going to unlock my phones?</p> <p>I was late in payment - no argument there - BUT Before I was late I phoned to make an arrangement to pay them on Tuesday next week. Precisely 2 hours after I called them and they had agreed to the arrangement - BAM my lines all cut. <br />I have phoned in probably 8 times already today - each time it's the pathetic verification **** - and then ... they typical unhelpful helpdesk answers. <br /><br />I got <br />Sorry the proof of payment is not in ... It was emailed from the bank to them on exactly the correct email address. <br /><br />OH then it's not in PDF? WHAT? It is in a PDF Format. <br />I've emailed the PDF in the order of 15 times. <br />Still no joy.</p> <p><br />NOW The crazy part and the part I don't understand is that it's easier to do a pay-as-you-go than it is to have a contract. One would think that a contract client would be a little bit more important to you - especially a business contract with several lines/phones.</p> <p>VODACOM - you need to re-look at your systems. They certainly do not have your customers interest at heart. <br />For me and the several lines attached to the account ... the time is coming very soon that I go pay-as-you-go and will have no more contracts.</p>