Bad Serive with upgrade

<p>Good day, I have been trying since last week to upgrade one of my numbers at Vodacom via the Internet and via phone. The upgrade was done then over the phone and I was waiting for delivery and didn't get any. I decided to call t hem just to hear from them that it has been cancelled due to an error on their system. No communication has been given to me. They said they will phone me back but that also didn't happen. I am not at all satisfied with this service. I tried doing the upgrade again on the internet today and there are still errors. This is the errors showing. "1. Null. 2. Unable to get the deal sheet." I then phoned again for the upgrade, but the delivery will be only in the next 7 - 14 working days. This is simply just unacceptable. My phone is broken and I want my phone tomorrow or a cancelled my contract and go to another network and that will be for all my contracts as they getting to the end.. My name is Karin Van Aswegen. ********** 436 or ********** </p>