Bad ,scrupulous contracts by vodacom.Incorrect Billing ,Bad and worse customer care i ve ever experienced .Be careful with vidacomcustomer care

I lost my job in 2023 since i ve been patting contracts .Vocacom refused cancellation of my contracts irrespective of the fact that i m no longer working .When i look for money to pay the debt it keeps on increasing .I m currently paying for old gadgets which i took more than five years ago .In february 3926 they took all of my lines away and requested that i must pay 5600 in order for them to return the numbers to me .i ve been with vodacom since 1996 when it was blue you can imagine how cancellation of my numbers meant to me .I borrowed money from family members and paid 5600.They returned the lines back and billed me 17000.I called vodacom on the 25th and 28th and spoke to a consultant who indicated that she will downgrade the contracts since i m no longer working so that i can pay less.she did the downgrade only on one number .to my surprise the bill is still very high and i m paying for old phones and laptops which are no longer in good condition .Vodacom refused to give me new gadgets or upgrade but how sm i going to pay this huge amount when i m no longer working and why is vodacom forcing me to stay in dented when i dont have money by refusing to cancel this old contracts .Please help me i cannot pay vodacom my entire life when i m unemployed .I will never ever recommend anyone to use vodacom i have suffered big time .Never fall to the trap .Never !They send scrupulous bills so that you become confused .actually the billing looks like a **** to trap people in debts .Never take a contract there u will suffer .