Bad Review: Vodacom Home Internet Service

I am extremely disappointed with Vodacom’s service. When I signed up for the Home Internet 30Mbps FUP Line Rental, I was told it was uncapped. Today I discovered that this was not true — the data is actually allocated on a monthly basis. This is misleading and not what I was promised.

I moved from MTN to Vodacom expecting better service, but instead I feel misled and frustrated. Vodacom wastes no time debiting my account on the 1st of every month, yet they fail to provide the service I was told I would receive. This is unacceptable and feels like a breach of trust.

I do not want a call back from anyone. I simply want this problem removed and corrected. Vodacom should be held accountable for misrepresenting their products and failing to deliver the service customers are paying for.