BF
Bianca F

1 reviews | Active since Nov 2022

26 Nov 2022, 11:14

Bad Review

I went to Vodacom Hatfield with my good as new Iphone 8 because its battery keeps running down with the capacity . I am still under 1 year warranty and the lady said because of a small crack in the corner of my phone I am not eligible with my 1 year which does not makes sense what does the screen have to do with my battery issue bad service

0
Replies (1)
Vodacom
Vodacom's reply26 Nov 2022, 16:08
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team