BAD RESPONSE & WAITING FOR NEW TAB ALREADY 15 DAYS

THIS IS JUST A FOLLOW UP ON MY PREVIOUS COMPLAINT WITH NO LUCK AT ALL I AM STILL WAITING FOR MY NEW TAB CONTRACT WHICH I SIGNED FOR ON THE 6 JAN 2016, (NO STOCK) UNTIL NOW, VODACOM SEND ME SMS ON THE 11 JAN 2016 SAYING THEY WILL FOLLOW UP AFTER I HAVE BEEN WAITING SINCE THE 6 JAN 2016 THEY ONLY SEND THE SMS THE 11TH, THEN ABOUT 4 DAYS AFTER THAT SMS I GOT A CALL FROM THE CUSTOMER CARE (LADY) WHO INFORMED ME SHE WILL FOLLOW UP SHE MADE A FEW PHONE CALLS CAME BACK WITH NO LUCK INFORMED ME SHE WILL FOLLOW UP AND PHONE THE WAREHOUSE AND PHONE ME RIGHT BACK TILL NOW 21ST NO PHONE CALL, WENT TO SEE GRANT AGAIN IN WESTGATE TO FIND OUT WHATS HAPPENING HE ALSO SAID SORRY STILL WAITING FOR STOCK ASKED HIM WHY HE NEVER PHONES ME BACK THEN HE SAID SORRY HE WAS CALLING THE WRONG NUMBER ( WHERE I GAVE HIM MY CORRECT NUMBER HE STILL WROTE IT DOWN) THEN SAID HE WILL PHONE ME EVERY DAY TO LET ME KNOW WHATS HAPPENING, NO PHONE CALL HE SAID NEW STOCK WILL BE COMING IN ON THE 20TH HE WILL PHONE ME TODAY THE 21ST HE STILL HASN'T PHONED ME I AM VERY DISAPPOINTED IN VODACOM I AM NOW REALY THINKING OF MOVING MY ACCOUNT OVER TO EITHER CELL C OR MTN, I HOPE THERE ARE ALLOT OFF PEOPLE WHO IS READING THIS BAD