TM
Terrys M
1 reviews | Active since Aug 2016
11 Nov 2021, 16:27
Bad reception with Vodocom
I live in Grietjie, a Private game reserve, part of Balula game reserve. Our reception here is almost no existant. We are far away from people and as I am 73 I need to be able to call for help when necessary. I am not alone with this problem as everyone I have spoken to has the same problem. Please can and will you help
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
12 Nov 2021, 07:21Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply12 Nov 2021, 07:21
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
12 Nov 2021, 09:28Dear Terrys Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We have sent you an email response. Regards Consumer Website Team
Best regards,
Vodacom's reply12 Nov 2021, 09:28
Official
Dear Terrys Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We have sent you an email response. Regards Consumer Website Team
Best regards,