PF
Pieter F
1 reviews | Active since Jan 2012
02 Jan 2024, 09:16
BAD Reception VODACOM
The VODACOM reception In the GOLFVIEW Walkerville 1876 area is virtually non existing for longer than a month now. Me and others in the area use our phones mainly for business and we feel that we are losing a LOT of business calls because of VODACOM. This morning I had to borrow a MTN phone to return a VIP call to a supplier just to be able to complete the call and do a transaction. I tried to call the customer care numbers but there is not any option related to reception.
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Replies (1)Vodacom's replyOfficial
02 Jan 2024, 10:02Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply02 Jan 2024, 10:02
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
