GB
Gerard B

1 reviews | Active since Oct 2009

16 Sept 2015, 08:06

Bad Reception in a building with 11000 people

We have bad bad data reception in our corporate building. The vodacom technical person has been out here twice in the last 5 months. NO ONE has bothered to give feedback. I have now phoned 4 times and asked someone to give me feedback. And no-one bothers to respond. I am a Platinum customer, and if they treat a Platinum customer in a huge corporate building so bad. How do you treat the general public?

0
Replies (1)
Vodacom
Vodacom's reply16 Sept 2015, 09:28
Official
Hello gerard01,

Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.

Regards
WM