DW
Douglas W
1 reviews | Active since Mar 2011
11 Nov 2020, 14:47
Bad Reception Bedfordview
The last few months have been terrible - absolutely very bad reception in the Bedfordview area. I am missing calls from my clients and suppliers, and the worst part is I don't even get a missed call notification from Vodacom. Please don't ask what phone I am using as it is not the devise, it is the no reception. Everyone I work with who is with Vodacom is having issues. I have complained a few times about this, but it never gets resolved...
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
12 Nov 2020, 07:52 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply12 Nov 2020, 07:52
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
12 Nov 2020, 09:57Dear Douglas Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We have logged your query to the Network Department for further assistance and they will be in touch with you.
Reference number: ***
Regards Consumer Website Team
Reference number: ***
Regards Consumer Website Team
Best regards,
Vodacom's reply12 Nov 2020, 09:57
Official
Dear Douglas Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We have logged your query to the Network Department for further assistance and they will be in touch with you.
Reference number: ***
Regards Consumer Website Team
Reference number: ***
Regards Consumer Website Team
Best regards,
DW
Douglas W's updateReviewer Update
17 Nov 2020, 09:08No one has contacted me from Vodacom. Will have to move over to MTN
DW
Douglas W's update17 Nov 2020, 09:08
Reviewer Update
No one has contacted me from Vodacom. Will have to move over to MTN
DW
Douglas W's updateReviewer Update
17 Nov 2020, 09:09Oh wait, that is correct, Vodacom cannot contact me because there is no reception LOL
DW
Douglas W's update17 Nov 2020, 09:09
Reviewer Update
Oh wait, that is correct, Vodacom cannot contact me because there is no reception LOL