1 reviews | Active since Oct 2014
Bad Reception at home
I pay Vodacom R550 a month in order to make calls, use the internet etc.<br> <br> Last year in March 2014 I lodged a complaint at Vodacom with regards to my reception at home.<br> <br> All the houses around my home have wonderful reception but at my house there is a dead spot. Thus I can barely make calls and receive calls at home. Phone calls drops all the time and there is absolutely no 3G or 4G. Im on EDGE the entire time.<br> <br> Since they phoned me back a few days after I have lodged the complaint in 2014 no progress whatsoever even took place.<br> <br> I pay an arm and a leg for service and reception but none of the two are happening.<br> <br> I'm really disgusted with Vodacom and regret renewing my contract with them.<br> <br> I will definatally move over to a new service provider once my contract expired.
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
