Bad reception - 6+ years running!!!!!

After years of complaining and logging faults, still no improvement, in fact the service just got worse. Radio planning teams have been working on our "issue" for years now but they still can't give us a definite answer as to what is wrong and or when it will be fixed/resolved. About 6 or 7 years ago they sent a technician out to come and check on our situation and his answer to me was that they are planning a new tower in the next 5 or so years and we just have to wait, this after we had no problems with our signal. The signal issues started after years of no problems. My conclusion was and still is, that they never maintained the equipment nor did they keep up to date with the growing client base. We, the farmers/people, in the area need our phones to communicate with each other in case of run away fires, farm attacks, break-ins and stock theft in order to minimize damage caused or time from when the incident happened in order to either stop the fire in time or catch the culprits (depending on the situation). After speaking to technicians that came to see the lay of the land, things did go better for a while, but that was only a short while. Vodacom is a **** provider that doesn't give an inch about its customers. If this isn't resolved more people from this area will move away from Vodacom and they will go somewhere else for their cellphone providers.