1 reviews | Active since Nov 2015
Bad quality laptops
What a disappointed after 4 DAYs of my 2 year contract coming to an end my laptop just stops working,doesn't come on at all.
My brother also purchased a laptop on contract,which didn't even work upon opening the "brand new" item. Much to his inconvenience the brand new item had to be sent back to be replaced which he only got after 3 weeks, that too, he had to pest for feedback on progress and delivery. Studies on hold because of this and no rebate either.
Leaves one to think that Vodacom is just getting rid of their defective or used items to those that take up contracts.
Utterly disgusted with amount of money spent for this poor quality of goods and
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Good day Joanna
On behalf of Vodacom, kindly accept our sincere apology for the manner in which your enquiry was dealt with and for any inconvenience caused.
To best assist & advise you kindly contact Vodacom's Repair Head Office on the following number *** (tollfree from a Vodacom sim).
Vodacom Repairs Service is a Organisation and their business model is based on the manufactures warranty obligations and conditions.
Alternately you can forward an email to ***
Kind regards
Vodacom Consumer Websites
Best regards,
Good day Joanna
On behalf of Vodacom, kindly accept our sincere apology for the manner in which your enquiry was dealt with and for any inconvenience caused.
To best assist & advise you kindly contact Vodacom's Repair Head Office on the following number *** (tollfree from a Vodacom sim).
Vodacom Repairs Service is a Organisation and their business model is based on the manufactures warranty obligations and conditions.
Alternately you can forward an email to ***
Kind regards
Vodacom Consumer Websites
Best regards,