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Frans S
1 reviews | Active since Mar 2013
01 Sept 2022, 18:29
Bad Product
In March 2022 , Vodacom Retention department upgraded my two contracts on a 90% discounted data , for a two new IPhone 13 by a Consultant by the name of Manzlo. Today I woke up without data , can’t even do my work because I was not allocated data which I’m told , now I have been taken from one call to another without a solution. Consultants must sell genuine contracts not false with information. I feel ****** because Im paying this accounts on time and been a customer for years with Vodacom .I’m so frustrated as i write this complain .
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Replies (2)0
Replies (2)Vodacom's replyOfficial
02 Sept 2022, 08:21Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Sept 2022, 08:21
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Frans S's updateReviewer Update
02 Sept 2022, 11:10Thanks for your response. Since morning no body called me 🙆🏽♂️😴
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Frans S's update02 Sept 2022, 11:10
Reviewer Update
Thanks for your response. Since morning no body called me 🙆🏽♂️😴
