WC
Wikus C

1 reviews | Active since Jun 2017

07 May 2022, 08:08

Bad or no service vodacom cancelation number

For months I am trying to cancel a number from vodacom and every month they promise to cancel my contract on ***. And every next month the amount of R79 were deducted on my account?

Vodacom is not there to assist but to see how much money they can get elegaly from customers.

They does not care.....

Vodacom must cancel this number from date it the contract ended.

Every month the excuse qere.. sorry Sir we have two different systems and every month they promise the will cancel the number and pay me back from the end of the contract period. There is no use if vodacom have a cancelation number but they don't actually cancel the contract?????

0
Replies (2)
Vodacom
Vodacom's reply08 May 2022, 08:05
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
WC
Wikus C's update09 Jun 2022, 08:58
Reviewer Update
Vodacom maked promise that the unnecessary payments gonna be paid back? When? How?