CP
Carlien P
1 reviews | Active since Feb 2023
07 May 2024, 09:21
Bad online service
I ordered a contract online, but have been waiting almost 2 weeks to receive my phone.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
07 May 2024, 10:12 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply07 May 2024, 10:12
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
CP
Carlien P's updateReviewer Update
09 May 2024, 14:30Thank you so much Marlon for your excellent assistance! I highly appreciate it! Have received my order and all thanks to you!
CP
Carlien P's update09 May 2024, 14:30
Reviewer Update
Thank you so much Marlon for your excellent assistance! I highly appreciate it! Have received my order and all thanks to you!