Bad online service

<p>I upgraded my contract online, a consultant from vodacom called me and confirmed my details yesterday and say that i will recieve my phone the next day. Today i called to find out on the status of my order, while i was holding i decided to go on the internet to request a call back from vodacom. The cosultant i called put me on hold and told me to hold because the system was too slow. While i was still holding another consultant from vodacom called me and told me that my order was is Johannesburg and i should receive it today or tommorow, The consultant that i called came back to me and said that he cannot see my order on the system. I told him that i just spoke to another consultant and they said that my order is in Johannesburg. He was very rude to me and told me that he cannot confirm something he cant see. Now i am confused because i believe that they check on the same system. Now i don not know which consultant to believe i am really confused of they just say whatever that comes to their minds? It is my birthday today and i was hoping that i would receive my phone today but the consultants attitude just ruined my day. I am really ****ed off.</p>