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Oladimeji A
1 reviews | Active since Jan 2014
16 Jul 2023, 18:26
Bad online purchase experience
I ordered a VodaPay Kwika on the 29th of June and make payment online, it's been 2 weeks now and nothing has been deliver, I have been calling several times and I have to send my bank statement to prove that I make payment. But no feedback still, at this point I just the order be be cancel and get a refund for I can buy else where.
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Replies (2)
Vodacom's replyOfficial
17 Jul 2023, 07:46 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Jul 2023, 07:46
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Oladimeji A's updateReviewer Update
20 Jul 2023, 12:32This issue has been resolved, thanks.
OA
Oladimeji A's update20 Jul 2023, 12:32
Reviewer Update
This issue has been resolved, thanks.