Bad online deals

<p>At the end of April 2016 ,I upgrade my data contract online.Worst mistake ever. The ad online stated I will receive 10 GIG normal data and DOUBLE the data between midnight & 5 am. In simple english that means 20 GIG of data for night owl. I have only received 10 GIG.</p> <p>I phoned Vodacom to complaint about it. It took talking to 6 - 7 people before someone even to understand my problem.The lady logged my complaint.An email was send to me telling me they will came back to me with in 24-48.</p> <p>NEVER HAPPEND.</p> <p>Since then,when ever I send an email to query,I receive the same lame storie that some consultant will get back to me. TWO MONTHS AND 1 WEEK LATER ,STILL NO RESPONSE !!!</p> <p>Is this how customer service is with Vodacom ??</p>