RV
Regardt V

1 reviews | Active since Mar 2019

17 Nov 2022, 12:08

Bad Online Black Friday order... No TV received

I "just received" an online order from Vodacom, but only part of the order. I've attempted to contact several times, every time they put me on hold, so they can speak to RAM and the call gets dropped. If not this, they tell you ton contact RAM themselves, meanwhile the sms states I need to phone ***.

0
Replies (1)
Vodacom
Vodacom's reply17 Nov 2022, 13:55
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team