1 reviews | Active since Oct 2016
Bad/ No service from Vodacom
<p>I am disgusted with the service received from Vodacom the last 8 months. Since February 2016 when we made changes on existing Vodacom contracts everything went wrong. I have been back to the Cape Gate branch at least 8 times to try and sort this out but nothing but promises. I have even contacted the CRM centre and spoke to them, they promised to contact the branch and get back to me, 2 months later have not come back to me. I really do not know what to do next. The only thing is to make sure all my friends and family knows not to do any dealings with this useless company. If they cannot sort something small out how are they premoting that you get free airtime for dropped calls, I am sure the e-mail server will be down.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
