MN
Marcel N

1 reviews | Active since Nov 2010

04 Dec 2016, 18:29

Bad / no service

<p>Here we go again. I have cancelled my contract (did not review) and now vodacom is putting through debit orders on my current account. What now? I did not give permission. Calls are recorded when vodacom phones you. i explicitly requested cancellation because i went to Cellc that gives much better service. Please vodacom sort this problem out. I have done a stop payment on the debit order. Hope to hear from you soon.</p>

0
Replies (1)
Vodacom
Vodacom's reply05 Dec 2016, 07:33
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team