SD
Sindi D

1 reviews | Active since Jul 2020

01 Dec 2024, 00:37

Bad news

I had the worst of experiences with Vodacom lately. They don't want to let go when I cancelled contracts yet they keep exploiting me, even when the contract ended they would still take the same high amount without shame. They also failed to keep promises, they said they would deduct less than R500 yet they deducted R720, I called in to ask they tell me numbers I had called in to cancel before were not cancelled I had to pay despite not using it. Long story short : No more contract for me with this establishment even if it meant I paid for deduction and early cancellation. I hope they don't exploit others like they did to me.

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Replies (1)
Vodacom
Vodacom's reply01 Dec 2024, 20:44
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team