TKOJ
Tata Ka Oya Jaxa

1 reviews | Active since Dec 2023

29 Dec 2023, 13:46

Bad Network or Signal in Eastern Cape ; Agnes Rest ; Lady frere

Dear Vodacom Team,

Thank you for your prompt response and acknowledgment of my complaint. I appreciate your commitment to addressing the network issue.

However, please note that the current network problem makes it challenging to be contacted in our rural area. I can only reliably receive calls when I'm in town or neighboring rural areas. This poses a risk of potential communication gaps. Your assistance in resolving this matter is crucial.

Best regards, Lamkelo Jaxa

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Replies (1)
Vodacom
Vodacom's reply29 Dec 2023, 13:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team