Bad network on WiFi
The vodacom network this days is not up to scratch. Especially when ur hotspoting. You will have to reboot your phone every now and then to refresh the network and this is very frustrating.
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Replies (2)
Vodacom's replyOfficial
03 Sept 2020, 07:17 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply03 Sept 2020, 07:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
04 Sept 2020, 01:01Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. We have rep**** to you via email address: *** and requested some information that will assist our network administrators to accurately analyze and provide a solution to your problem. Kindly respond back to our mail with the information we can further escalate the matter.
Apologies for any inconvenience this may have caused. Regards Consumer Website Team
Apologies for any inconvenience this may have caused. Regards Consumer Website Team
Best regards,
Vodacom's reply04 Sept 2020, 01:01
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. We have rep**** to you via email address: *** and requested some information that will assist our network administrators to accurately analyze and provide a solution to your problem. Kindly respond back to our mail with the information we can further escalate the matter.
Apologies for any inconvenience this may have caused. Regards Consumer Website Team
Apologies for any inconvenience this may have caused. Regards Consumer Website Team
Best regards,