Bad network connection

Hi Vodacom, it's been months and months of complaining to you guys with the state of our network bandwidth and jitters on quality of calls, and a new tower was promised and yet nothing. There is a skeleton structure standing with no equipment.

My area is 4597 Unit D, Temba, Hammanskraal 0407 -25.378654,28.245002

One has to chase Vodacom as if the services requested are free of charge. Why are you the best network if one struggles like this