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Hlakane T
1 reviews | Active since Jun 2014
13 Dec 2022, 09:21
Bad network
The network here in Kagiso is always not working and no matter how many times you report this problem nothing is done about it.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
13 Dec 2022, 10:18 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Dec 2022, 10:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Hlakane T's updateReviewer Update
13 Dec 2022, 15:22The problem still persists and no one called me. When people call I can't hear them, internet is not working this is just a disaster making matters worse I am working from and this is affecting my productivity. It is dissappointing for such a big company to beglecting it's customers in this manner.
HT
Hlakane T's update13 Dec 2022, 15:22
Reviewer Update
The problem still persists and no one called me. When people call I can't hear them, internet is not working this is just a disaster making matters worse I am working from and this is affecting my productivity. It is dissappointing for such a big company to beglecting it's customers in this manner.
HT
Hlakane T's updateReviewer Update
14 Dec 2022, 14:25Second day after reporting and the is problem worse than yesterday. Kagiso is a township in the west of Johannesburg, it is not in Zimbabwe where you would it's far away from the towers and it is not a mountainous place it really shouldn't be that hard to restore the network to it's full capacity. Even the network in the bundus work better than here in Kagiso.
HT
Hlakane T's update14 Dec 2022, 14:25
Reviewer Update
Second day after reporting and the is problem worse than yesterday. Kagiso is a township in the west of Johannesburg, it is not in Zimbabwe where you would it's far away from the towers and it is not a mountainous place it really shouldn't be that hard to restore the network to it's full capacity. Even the network in the bundus work better than here in Kagiso.