SR
SIBUSISO R
1 reviews | Active since Dec 2009
19 Jan 2022, 11:04
Bad Network and Network not stable
Good day I have logged a complain with Vodacom customer care on on the 17/01/2021 by sending a mail but no one from Vodacom ever responded. I have been struggling with Vodacom network since from the last week ,Network it is not stable just dropping every 5 minutes when connected on net. this is really annoying because I am working from home and my company pays Vodacom lot of money in order for me to be able to execute my function.at this stage I can not work and I am losing income due to this inconvenience by Vodacom. please try and sort this issues asap as this is costing me and the company .I am in Urimakutata Street , kalafong height Atteridgeville
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Vodacom's replyOfficial
19 Jan 2022, 13:49 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply19 Jan 2022, 13:49
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
SR
SIBUSISO R's updateReviewer Update
20 Jan 2022, 10:49Good day
I am still not been contacted by Vodacom as per your previous respond, I have called Vodacom yesterday because no one called me. I was given a ref no: A2-T2PQ-9KUV1 but to date my issues it is still not been sorted. I can not connect to Vodacom network, no network and if it connect it just drops every minute, No stable network. I am losing money due to Vodacom pethetic service, you clearly don't value customers or maybe we are been discriminated due to area. I have to buy Cell c now just to do my work while feeding bill to Vodacom every month but not getting the service. This is really annoying , please sort your issues. SIM card : ***
I am still not been contacted by Vodacom as per your previous respond, I have called Vodacom yesterday because no one called me. I was given a ref no: A2-T2PQ-9KUV1 but to date my issues it is still not been sorted. I can not connect to Vodacom network, no network and if it connect it just drops every minute, No stable network. I am losing money due to Vodacom pethetic service, you clearly don't value customers or maybe we are been discriminated due to area. I have to buy Cell c now just to do my work while feeding bill to Vodacom every month but not getting the service. This is really annoying , please sort your issues. SIM card : ***
SR
SIBUSISO R's update20 Jan 2022, 10:49
Reviewer Update
Good day
I am still not been contacted by Vodacom as per your previous respond, I have called Vodacom yesterday because no one called me. I was given a ref no: A2-T2PQ-9KUV1 but to date my issues it is still not been sorted. I can not connect to Vodacom network, no network and if it connect it just drops every minute, No stable network. I am losing money due to Vodacom pethetic service, you clearly don't value customers or maybe we are been discriminated due to area. I have to buy Cell c now just to do my work while feeding bill to Vodacom every month but not getting the service. This is really annoying , please sort your issues. SIM card : ***
I am still not been contacted by Vodacom as per your previous respond, I have called Vodacom yesterday because no one called me. I was given a ref no: A2-T2PQ-9KUV1 but to date my issues it is still not been sorted. I can not connect to Vodacom network, no network and if it connect it just drops every minute, No stable network. I am losing money due to Vodacom pethetic service, you clearly don't value customers or maybe we are been discriminated due to area. I have to buy Cell c now just to do my work while feeding bill to Vodacom every month but not getting the service. This is really annoying , please sort your issues. SIM card : ***