TM
Tshepo M

1 reviews | Active since May 2018

13 Mar 2025, 21:03

Bad network

2 months back i reported issue with internet, connection, i was made aware there were issues, with cell towers, which vodacom consultant told me, i should cancel, my contract, instead of addressing the issue with towers, i was disappointed, vodacom is my favorite network, so i need to know, since well i am supposed, to cancel home internet, must i also move away from vodacom, since even on my number, i experiencing same issue of network, why is it difficult that you guys can't fix your cell towers, and the only option is me canceling my contract what kind of solution is that?

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Replies (1)
Vodacom
Vodacom's reply14 Mar 2025, 07:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team