BAD Mbalie Buthelezi & Recognition 4 Ndaba khumalo

Worst Manager: Mbalie Buthelezie<br> <br> I have contacted Vodacom yesterday since 06:00 am regarding my complaint about my airtime again this month. After speaking to the first consultant and his manager she then dropped the phone in my ear. My question could not be answered by her and she got irritated. Her name was Mbali Buthelezie. Mbalie does not understand Vodacom system or how their products works. She sounded so keen to get rid of me and so she did. They pretended calling me back and when I answer she would drop.<br> <br> I eventually called back and the consultant Kiego could also not assist me. I again insisted to speak to a manager. HEAVEN SENT NDABA KHUMALO!!!<br> <br> Recognition :Ndaba Khumalo <br> <br> Ndaba Khumalo understood my frustration and went the extra mile looking into my query and also do follow-ups. He logged a call with their IT Department. He then called me numerous times giving me feedback. Call centers should have more managers like this. I would hope that Vodacom appreciates the loyal employer they have with the qualities to keep customers happy. <br> <br> Ndaba Khumalo deserves this recognition!!!! Once again THANK YOU NDABA ?<br>