SN
Sidney N
1 reviews | Active since Oct 2021
21 Oct 2021, 11:28
Bad marketing treatment
I took a new contract with vodacom an IPhone and it was return back the warehouse and they said I must wait for and SMS then to contact them, I did as they requested and only to find that they no longer have the phone they gave someone else. This happend since the 5th of September till the 21st. Very disappointing and frustrating
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Vodacom's replyOfficial
21 Oct 2021, 14:02 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Oct 2021, 14:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team