VR
Vincent R

1 reviews | Active since Sept 2018

04 Dec 2019, 06:21

Bad Marketing stunt pushes me away from the brand

The Competition commission gave judgment to MTN and Vodacom and found them guilty of exploiting consumers., they were instructed to reduce their data prices. Vodacom is advertising they have slashed their prices by 50% (spoiler, the finewriting says since 2006). This is a marketing stunt. Go check your contract data bundles (30/60 days) only down by 15%. Don't get fooled. Get angry and swap. Vodacom is losing this 20 year long customer very very soon

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Replies (1)
Vodacom
Vodacom's reply04 Dec 2019, 06:58
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team