KT
Khumbudzo T

1 reviews | Active since Apr 2025

05 Jun 2025, 12:20

BAD MANAGEMENT IN VODACOM WESTGATE MALL

vodacom westgate is careless and does nt resolve complains i sent a complain on the 27/05/2025 even today the head office called and westgate mall vodacom manager called me and promised to give me feedback on the issue and refund nothing happened is this how costumers are treated Guys

This issue will not end unless ended i cant go for esim and an *********** consultant failed to carry the instruction and charged me for failing to help me THEY SAY THE BUSINESS HAS REP**** PRIVATELY IS A LIE .

0
Replies (1)
Vodacom
Vodacom's reply05 Jun 2025, 12:55
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team