bB
bongy B

1 reviews | Active since Oct 2016

10 Aug 2020, 08:07

Bad management and service

I’m try to cancel my contract, no assistance at all. *** It seems like this email is not working . I have already paid the settlement offer. Vodacom used to be best, they are worse now compared to their competitors.

0
Replies (3)
Vodacom
Vodacom's reply10 Aug 2020, 08:38
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team 
bB
bongy B's update12 Aug 2020, 13:49
Reviewer Update
Thank you very much .
bB
bongy B's update10 Sept 2020, 19:16
Reviewer Update
  1. Here is Vodacom again ,Computer Generated
    Statement
    I***-2 03/09/2020
    Total
    633.48

As far as I’m concerned my contract is paid up and closed.

People stay away from these ******.