Bad internet connection

I operate a guesthouse in the rural Free State town of Ventersburg. We have a communication crisis in our town. In the last month we have had almost no service from Vodacom! During loadshedding there is no service. When there is no loadshedding the service is very limited. At the moment it took me 30min to download a 40Meg app! This is for both voice and data.

If you call Vodacom Customer Service all you get is a disgusting automatic voice response which provides you with useless options except what you require. There is also no option to speak to a real person who can intelligently attend to your issue.

So Vodacom has barricaded itself with automated voice/bots while Rome is burning. Disgusting! I wonder who they think they are fooling. By the way, the voice/bot is very good at reminding/warning you to pay your account.