LvdW
Leonie van der Walt
1 reviews | Active since Jul 2011
05 Oct 2025, 14:12
Bad Internet
Our frustration with Vodacom LTE internet/wifi is very high! Ongoing for more than a month!
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Replies (2)0
Replies (2)LvdW
Leonie van der Walt's updateReviewer Update
05 Oct 2025, 14:16Vierfontein (Free State) Very friendly response when you complain via FB, sometimes they call you. The problem just does not get any better. Wi-fi goes on and off, you can not watch a 2 minute clip without at least 5 interruptions saying refresh.
LvdW
Leonie van der Walt's update05 Oct 2025, 14:16
Reviewer Update
Vierfontein (Free State) Very friendly response when you complain via FB, sometimes they call you. The problem just does not get any better. Wi-fi goes on and off, you can not watch a 2 minute clip without at least 5 interruptions saying refresh.
Vodacom's replyOfficial
06 Oct 2025, 07:27Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply06 Oct 2025, 07:27
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team