JD
JOSEPH D
1 reviews | Active since May 2022
27 Aug 2022, 05:20
Bad insurance
I took an insurance with vodacom which is administered by Finrite administrators. They charged me for a premium which pays R5001 to R7500 but now after 31 months of paying they wanna replace my phone with a phone that is worth R4000 which is even less than the minimum amount. They even over-charged me, I was supposed to pay R115 per month but I'm charged R129.95 yet they don't wanna pay what is due to me.
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Vodacom's replyOfficial
27 Aug 2022, 18:46 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Aug 2022, 18:46
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
JD
JOSEPH D's updateReviewer Update
31 Aug 2022, 15:03So now you are no longer calling or replying me? You guys are ****s, u can't be trusted.
JD
JOSEPH D's update31 Aug 2022, 15:03
Reviewer Update
So now you are no longer calling or replying me? You guys are ****s, u can't be trusted.